ListeningKitUFACAISupportChatExperienceQuery
| Domain | checkpoint |
| Kind | query |
| doc_id | 26465902889674584 |
| Path | /api/graphql/ |
| Sends | request |
| Reads | init_conversational_support_attempt_for_ufac.is_cometai_chat_available, init_conversational_support_attempt_for_ufac.attempt_token |
| Called from | UFACAISupportChatExperience.react |
| rea | ev_8ee95faa5bbd82f99ae9dcfe8cbd78add4e5241ff8073ebf16e7331f832cc1d5 |
Seen 12 time(s) in 7 run(s).
| Action | Our step | Times | Status | Took | After step start | Errors |
|---|---|---|---|---|---|---|
| inspect | step 1: goto / | 4 | 200 | 390–1389 ms | 5337–8918 ms | — |
| inspect | step 38: goto /marketplace/ | 2 | 200 | 728–936 ms | 21112–22075 ms | — |
| inspect | scroll: +515px in 13 wheel steps, 656 ms | 2 | 200 | 496–568 ms | 500494–501021 ms | — |
| inspect | step 8: wait 5s | 2 | 200 | 463–539 ms | 1652578–1653124 ms | — |
| flow | step 1: goto /marketplace/ | 2 | 200 | 564–683 ms | 9079–9773 ms | — |
What it sent and what came back (the newest 3 from our runs)
Read from each run's own recording (rule 73), secrets and signed link tokens taken out. Kept in ~/.logCli/rea/clientFacts.json, so it stays after the run is pruned.
runs/inspect/20261024T164523_61593843527201, step 8: wait 5s: 200, 539 ms
Sent:
{
"fb_api_caller_class": "RelayModern",
"fb_api_req_friendly_name": "UFACAISupportChatExperienceQuery",
"server_timestamps": "true",
"variables": {
"request": {
"existing_token": null
}
},
"doc_id": "26465902889674584"
}Answered:
{
"data": {
"init_conversational_support_attempt_for_ufac": {
"is_cometai_chat_available": false,
"attempt_token": "(taken out)"
}
},
"extensions": {
"server_metadata": {
"request_start_time_ms": 1792862151455,
"time_at_flush_ms": 1792862151610
},
"is_final": true
}
}runs/inspect/20261024T060921_61594063207669, scroll: +515px in 13 wheel steps, 656 ms: 200, 496 ms
Sent:
{
"fb_api_caller_class": "RelayModern",
"fb_api_req_friendly_name": "UFACAISupportChatExperienceQuery",
"server_timestamps": "true",
"variables": {
"request": {
"existing_token": null
}
},
"doc_id": "26465902889674584"
}Answered:
{
"data": {
"init_conversational_support_attempt_for_ufac": {
"is_cometai_chat_available": true,
"attempt_token": "(taken out)"
}
},
"extensions": {
"server_metadata": {
"request_start_time_ms": 1792824697652,
"time_at_flush_ms": 1792824697834
},
"is_final": true
}
}runs/flow/20261025T063126_61594196161725, step 1: goto /marketplace/: 200, 683 ms
Sent:
{
"fb_api_caller_class": "RelayModern",
"fb_api_req_friendly_name": "UFACAISupportChatExperienceQuery",
"server_timestamps": "true",
"variables": {
"request": {
"existing_token": null
}
},
"doc_id": "26465902889674584"
}Answered:
{
"data": {
"init_conversational_support_attempt_for_ufac": {
"is_cometai_chat_available": false,
"attempt_token": "(taken out)"
}
},
"extensions": {
"server_metadata": {
"request_start_time_ms": 1792909914656,
"time_at_flush_ms": 1792909914928
},
"is_final": true
}
}What it does
On a locked-account page, asks whether Facebook's AI support chat is offered for this checkpoint (init_conversational_support_attempt_for_ufac.is_cometai_chat_available) and gets an attempt token. UFAC is Facebook's account-checkpoint framework.
What our machine does with it
Nothing waits for it. It fires on the page with "Back to Previous Page, Account settings", which the connect machine ends on as checkpoint or videoSelfie: a person takes over (rule 23).
What can go wrong
Its presence means the account is inside a checkpoint flow, not a normal page. If it shows up in a publish or scan run, the account has been checkpointed since its last connect.